Customer Concerns

Customer Concerns

Our goal is to provide the highest quality of services to our patients. If you have any concerns about the services you are receiving from our organization, we would like to hear from you.

You may contact our Customer Service Department at (800) 458-4590 and voice your concerns. If they are not able to resolve your concern, the concern will be forwarded to the Corporate Compliance Officer, Christine Denney, who will contact you within three business days to resolve your concern.

If you have a concern regarding fraud or abuse by our organization, you may utilize the following telephone numbers to voice your concerns.

  • Healthcare Quality Association for Accreditation (866) 909-4722
  • Medicare Complaint Hotline (800) 404-8702
  • Texas Medicaid (800) 252-8263
  • Texas State Board of Pharmacy (512) 305-8000

Christine Denney
Corporate Compliance Officer
Travis Medical Sales Corporation
compliance@travismedical.com 
O: (800) 458-4590
F: (512) 454-9521


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